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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Deborah Yates

June 18, 2024

5  out of  5 rating by Deborah Yates
"Dillion is great at answering all my questions. He is very kind, patient and knowledgeable. Recommending"
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Angel Teague

May 31, 2024

5  out of  5 rating by Angel Teague
"I enjoyed my appointment. Everyone was friendly and welcoming. Dillon was very understanding and explained everything to me and my hearing impaired mother."
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work out

May 20, 2024

1  out of  5 rating by work out
"I called this office to solve a problem I have with my car accident and Dillon Crites took my call. He was inpatient, unprofessional, combative, incompetent and spoke over me when I was trying to explain my case and to top it off he ended up hanging up on me which is so disrespectful. If you call this office you'll see what I mean, he picks up the phone like you're bothering him and he lacks good phone manners. I lived in 7 different States and have been with Statefarm for a long time and never had a problem since all my agents have been amazing but I guess there could be a bad apple anywhere especially since this area is so underdeveloped and undertrained and customer service hasn't arrived here yet and is almost non existent. Take a look at the area and tell me what you see. They are primitive, at least 50 years behind from the rest of the country and it shows. The problem is that they don't know that they don't know. Have you ever seen the movie "Redneck Roots" filmed in NC ? Hollywood can't be wrong with the amazing portrayal of this piece of paradise LOL ! I don't recommend this Statefarm office full of rude and incompetent agents to anyone unless you like being treated like garbage."
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Daisy Donnahue

May 17, 2024

5  out of  5 rating by Daisy Donnahue
"I was in search of a life insurance policy that would best benefit my children if something were to happen to me. Dillon went above and beyond to ensure that all my needs were met and that I purchased the best suiting policy for me. He is very professional and knowledgeable. Would highly recommend"
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Elaine Powell

January 26, 2024

5  out of  5 rating by Elaine Powell
"Dillon is a very nice man,HE knows his insurance. I was very pleased on how he explained things to me. I would recommend him for your insurance."
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Donald Applegate

December 15, 2023

5  out of  5 rating by Donald Applegate
"Great, Dillon Crites helped me out so much. He was very informative and nice. I had a wonderful experience."
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Adam Cook

December 7, 2023

5  out of  5 rating by Adam Cook
"It's as good a place to get insurance"
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Gordon Meador

November 18, 2023

5  out of  5 rating by Gordon Meador
"Dillon was very personable and made us feel very comfortable. He explained everything so that we understood completely."
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Heidi Kaiser

November 17, 2023

4  out of  5 rating by Heidi Kaiser
"Great customer service."
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Christy Mccloud

September 28, 2023

5  out of  5 rating by Christy Mccloud
"The staff is amazing and very knowledgeable, friendly and overall the best"
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Qui Barr

August 11, 2023

5  out of  5 rating by Qui Barr
"I spoke with Dillion about auto insurance and he gave me the BEST quote with other options for a wonderful price! He was very generous, professional and kind. I give him and State Farm a 10/10. I highly recommend!!!"
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Reginald Pugh

July 11, 2023

5  out of  5 rating by Reginald Pugh
"Very professional yet personable. Extremely knowledgeable yet easy to understand. Love dealing with Dillon Crites, State Farm. Crystal is the best."
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Aaron Dunn

May 25, 2023

5  out of  5 rating by Aaron Dunn
"My first experience with State Farm was great! Dee Bates was very informative and took care of me unlike a lot of insurance groups. She picked up fast on the phone. She had awesome customer service and explained the policy very well. She sold me Auto Insurance. Since she did so great, she also sold me Homeowners Insurance. I am proud to be a part of the State Farm Insurance Group. State Farm took care of me unlike Geico and Progressive. I believe I have found the best insurance group-State Farm. And looking forward to working with State Farm. Thanks State Farm!"
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Krista Walton

May 18, 2023

5  out of  5 rating by Krista Walton
"A great company with great people. They're always there, ready, and willing to help with anything you may need. Dee is phenomenal!!"
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Michele Logan

May 10, 2023

5  out of  5 rating by Michele Logan
"Demetra Bates took great care of me while navigating my new automobile policy. She was friendly, professional and timely and saved me a lot of money versus another policy I had. I appreciate her continued and superb customer care."
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Andrew Minish

May 2, 2023

5  out of  5 rating by Andrew Minish
"Called the office the other day and Crystal and the team were very helpful!"
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Nikki Swink

March 1, 2023

5  out of  5 rating by Nikki Swink
"Crystal helped me switch to them and made the whole process very easy! Saved me tons of money each month also!"
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Shirley Patterson

February 18, 2023

5  out of  5 rating by Shirley Patterson
"Dillon Crites very helpful and knowledgeable."
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January 6, 2023

5  out of  5 rating by Lisa
"Crystal & Dillon will take great care of all your needs been with them for years always super nice"
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Jason Felver

January 4, 2023

5  out of  5 rating by Jason Felver
"Affordable and great company to work with"
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sophia edwards

December 13, 2022

5  out of  5 rating by sophia edwards
"very friendly customer service, quick and efficient!!"
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Debra Pope

June 17, 2022

5  out of  5 rating by Debra Pope
"I found Dillon to be a very caring agent, he is top notch!"
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Joseph Warlick

May 6, 2022

5  out of  5 rating by Joseph Warlick
"Exceptional service and very friendly and knowledgeable staff. The best!!"
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Evolution Fitness 321 LLC

May 2, 2022

5  out of  5 rating by Evolution Fitness 321 LLC
"Very professional and knows his stuff! Highly recommend!"
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Miami Jay Arguello

January 19, 2022

5  out of  5 rating by Miami Jay Arguello
"This gentleman goes above and beyond to help you with your needs. Thanks Dillon for our insurance. Excellent attention to detail sir."