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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of maria sirvas

maria sirvas

May 27, 2025

5  out of  5
rating by maria sirvas
"Excellent customer service 👏"
We responded:
"Thank you Maria! We are happy to serve!"
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Deborah Padgett

April 10, 2025

5  out of  5
rating by Deborah Padgett
"I picked up the phone with stress level at 1000 degrees. My experience with Kelsy was informative and she had the patience of Jobe. She made sure I was clear on every point. Kelsy deserves lots of brownie points. I give the first 1000."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! "
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Maddie Banner

March 21, 2025

5  out of  5
rating by Maddie Banner
"Worked with McKaylee and had a great experience. The staff was very kind and reliable. I would recommend this office to anyone."
We responded:
"Thank you Maddie! We appreciate your review!"
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Joseph Godinez

March 21, 2025

5  out of  5
rating by Joseph Godinez
"McKaylee gave me a quote and was very knowledgeable and answered all my questions"
We responded:
"Thank you for your feedback Joseph! "
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Brenda Parker

March 21, 2025

5  out of  5
rating by Brenda Parker
"Very friendly staff, clean office. Definitely recommend."
We responded:
"Thank you Brenda! "
Profile photo of Thalia Melecio

Thalia Melecio

March 19, 2025

5  out of  5
rating by Thalia Melecio
"I had an excellent experience. They were incredibly knowledgeable and took the time to explain all my options clearly. I felt supported throughout the entire process, and they answered all my questions promptly. I highly recommend them for anyone looking for reliable insurance advice!"
We responded:
"Thank you Thalia!"
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Davielle Arnold

March 19, 2025

5  out of  5
rating by Davielle Arnold
"Best place around ! Dillon & his staff are all wonderful ! You will not be disappointed!"
We responded:
"Thank you Davielle!"
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Linda Mullinax

October 4, 2024

5  out of  5
rating by Linda Mullinax
"Dillon and Crystal have always been very helpful and friendly. I will miss Crystal because she has been my insurance goto person for a long time. When our house burned up she came to our hotel the next day with a change of clothes, etc. so I could go buy clothes for us to wear. We didn't have anything. I will never forget her generosity and thoughtfulness."
We responded:
"Thank you Linda! We enjoy having you!"
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Amanda Mccall

August 6, 2024

5  out of  5
rating by Amanda Mccall
"Dillon & his staff were excellent to help me & my family out when another agent did absolutely nothing for us but make it hard. We really appreciate his help and kindness. I was so glad to change agents. I highly recommend Dillon & his staff. I would proudly refer him to my friends and family."
We responded:
"Thank you Amanda! We are glad to have you and your family trust us with all of your insurance needs!"
Profile photo of Deborah Yates

Deborah Yates

June 18, 2024

5  out of  5
rating by Deborah Yates
"Dillion is great at answering all my questions. He is very kind, patient and knowledgeable. Recommending"
We responded:
"Thank you Deborah!"
Profile photo of work out

work out

May 20, 2024

1  out of  5
rating by work out
"I called this office to solve a problem I have with my car accident and Dillon Crites took my call. He was inpatient, unprofessional, combative, incompetent and spoke over me when I was trying to explain my case and to top it off he ended up hanging up on me which is so disrespectful. If you call this office you'll see what I mean, he picks up the phone like you're bothering him and he lacks good phone manners. I lived in 7 different States and have been with Statefarm for a long time and never had a problem since all my agents have been amazing but I guess there could be a bad apple anywhere especially since this area is so underdeveloped and undertrained and customer service hasn't arrived here yet and is almost non existent. Take a look at the area and tell me what you see. They are primitive, at least 50 years behind from the rest of the country and it shows. The problem is that they don't know that they don't know. Have you ever seen the movie "Redneck Roots" filmed in NC ? Hollywood can't be wrong with the amazing portrayal of this piece of paradise LOL ! I don't recommend this Statefarm office full of rude and incompetent agents to anyone unless you like being treated like garbage."
We responded:
"Work out, I am sorry you felt your needs were not best met. We pride ourselves on professionalism and doing right by our customers. Please give us a call to resolve your issue 828-313-1323."
Profile photo of Donald Applegate

Donald Applegate

December 15, 2023

5  out of  5
rating by Donald Applegate
"Great, Dillon Crites helped me out so much. He was very informative and nice. I had a wonderful experience."
We responded:
"Thank you Donald!"