State Farm® Insurance Agent Dillon Crites

"Very friendly and reliable staff!"

"Worked with McKaylee and had a great experience. The staff was very kind and reliable. I would recommend this office to anyone."

"McKaylee gave me a quote and was very knowledgeable and answered all my questions"

"I highly recommend Dillon !!! He’s always helpful, makes sure I'm taken care of & deliver excellent service I couldn't ask for anyone better."

"Best in the area. All staff are kind and knowledgeable. If you are looking for insurance don’t hesitate to choose them. You won’t regret it."

"Dillon Crites was the worst agent I've ever worked with. It took six months to send me my insurance cards. I received them after I switched agents. He didn't communicate with my bank about my homeowners insurance. So now I'm being charged $3,500 lenders insurance. I really shouldn't even have State Farm. He is super unresponsive, always on vacations and never in office. Really unhelpful and unorganized. I switched to Chad's office in Waynesville and had my problems fixed within the first week. As far as Dillon Crites office goes, I would highly not recommend choosing this office."

"Dillon & his staff were excellent to help me & my family out when another agent did absolutely nothing for us but make it hard. We really appreciate his help and kindness. I was so glad to change agents. I highly recommend Dillon & his staff. I would proudly refer him to my friends and family."

"Dillion is great at answering all my questions. He is very kind, patient and knowledgeable. Recommending"

"I called this office to solve a problem I have with my car accident and Dillon Crites took my call. He was inpatient, unprofessional, combative, incompetent and spoke over me when I was trying to explain my case and to top it off he ended up hanging up on me which is so disrespectful. If you call this office you'll see what I mean, he picks up the phone like you're bothering him and he lacks good phone manners. I lived in 7 different States and have been with Statefarm for a long time and never had a problem since all my agents have been amazing but I guess there could be a bad apple anywhere especially since this area is so underdeveloped and undertrained and customer service hasn't arrived here yet and is almost non existent. Take a look at the area and tell me what you see. They are primitive, at least 50 years behind from the rest of the country and it shows. The problem is that they don't know that they don't know. Have you ever seen the movie "Redneck Roots" filmed in NC ? Hollywood can't be wrong with the amazing portrayal of this piece of paradise LOL ! I don't recommend this Statefarm office full of rude and incompetent agents to anyone unless you like being treated like garbage."

"Great, Dillon Crites helped me out so much. He was very informative and nice. I had a wonderful experience."

"Dillon was very personable and made us feel very comfortable. He explained everything so that we understood completely."

"The staff is amazing and very knowledgeable, friendly and overall the best"