State Farm® Insurance Agent Dillon Crites

"Dillon Crites was the worst agent I've ever worked with. It took six months to send me my insurance cards. I received them after I switched agents. He didn't communicate with my bank about my homeowners insurance. So now I'm being charged $3,500 lenders insurance. I really shouldn't even have State Farm. He is super unresponsive, always on vacations and never in office. Really unhelpful and unorganized. I switched to Chad's office in Waynesville and had my problems fixed within the first week. As far as Dillon Crites office goes, I would highly not recommend choosing this office."

"Dillon and Crystal have always been very helpful and friendly. I will miss Crystal because she has been my insurance goto person for a long time. When our house burned up she came to our hotel the next day with a change of clothes, etc. so I could go buy clothes for us to wear. We didn't have anything. I will never forget her generosity and thoughtfulness."

"Good rates and responds quick if you have a question or need to make changes to your policy."

"Dillon & his staff were excellent to help me & my family out when another agent did absolutely nothing for us but make it hard. We really appreciate his help and kindness. I was so glad to change agents. I highly recommend Dillon & his staff. I would proudly refer him to my friends and family."

"iv always had a great experience with dillon he has insured everything from my house, bus, cars, trucks, bikes etc. and iv never once had an issue. Highly recommend using dillon and his team before anyone else."

"Dillion is great at answering all my questions. He is very kind, patient and knowledgeable. Recommending"

"I enjoyed my appointment. Everyone was friendly and welcoming. Dillon was very understanding and explained everything to me and my hearing impaired mother."

"I called this office to solve a problem I have with my car accident and Dillon Crites took my call. He was inpatient, unprofessional, combative, incompetent and spoke over me when I was trying to explain my case and to top it off he ended up hanging up on me which is so disrespectful. If you call this office you'll see what I mean, he picks up the phone like you're bothering him and he lacks good phone manners. I lived in 7 different States and have been with Statefarm for a long time and never had a problem since all my agents have been amazing but I guess there could be a bad apple anywhere especially since this area is so underdeveloped and undertrained and customer service hasn't arrived here yet and is almost non existent. Take a look at the area and tell me what you see. They are primitive, at least 50 years behind from the rest of the country and it shows. The problem is that they don't know that they don't know. Have you ever seen the movie "Redneck Roots" filmed in NC ? Hollywood can't be wrong with the amazing portrayal of this piece of paradise LOL ! I don't recommend this Statefarm office full of rude and incompetent agents to anyone unless you like being treated like garbage."

"I was in search of a life insurance policy that would best benefit my children if something were to happen to me. Dillon went above and beyond to ensure that all my needs were met and that I purchased the best suiting policy for me. He is very professional and knowledgeable. Would highly recommend"

"Dillon is a very nice man,HE knows his insurance. I was very pleased on how he explained things to me. I would recommend him for your insurance."

"Great, Dillon Crites helped me out so much. He was very informative and nice. I had a wonderful experience."

"It's as good a place to get insurance"

"Dillon was very personable and made us feel very comfortable. He explained everything so that we understood completely."

"Great customer service."

"The staff is amazing and very knowledgeable, friendly and overall the best"

"I spoke with Dillion about auto insurance and he gave me the BEST quote with other options for a wonderful price! He was very generous, professional and kind. I give him and State Farm a 10/10. I highly recommend!!!"

"Very professional yet personable. Extremely knowledgeable yet easy to understand. Love dealing with Dillon Crites, State Farm. Crystal is the best."

"A great company with great people. They're always there, ready, and willing to help with anything you may need. Dee is phenomenal!!"

"Demetra Bates took great care of me while navigating my new automobile policy. She was friendly, professional and timely and saved me a lot of money versus another policy I had. I appreciate her continued and superb customer care."

"Called the office the other day and Crystal and the team were very helpful!"

"Crystal helped me switch to them and made the whole process very easy! Saved me tons of money each month also!"

"Dillon Crites very helpful and knowledgeable."

"Crystal & Dillon will take great care of all your needs been with them for years always super nice"

"Affordable and great company to work with"

"very friendly customer service, quick and efficient!!"